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Wholesale Policies

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Wholesale pricing is available to retail establishments only. Please be prepared to provide proof of ownership such as tax ID, resale license number or business website.

Buyer agrees not to sell LilahV jewelry on Etsy, Big Cartel, Ebay, Overstock, Pinterest, Poshmark, LetGo, Facebook or other online venues of this nature. Company’s website is permitted.

Pricing & Zip Code or Radius Blocks

LilahV wholesale pricing is 2.5 below MSRP.  We occasionally also have liquidation stock available at distribution cost (65%+ off MSRP).  Pricing wholesale/liquidation for each product will be shown on wholesale order form.

We do offer zip code searches as well as zip code and radius blocks.  Contact LilahV for more information and minimums for zip code and radius blocks.

Cancellations, Damaged Goods & Returns

Due to the handmade nature of these items and the time required to complete an order, returns are only accepted in extreme circumstances.

Should you receive damaged goods, you must contact LilahV within seven (7) calendar days, send picture of the item(s) in current state and ship back so I can make a claim with USPS. Replacement items will be shipped immediately upon receipt of damaged goods.

Cancellations not made within 48 hours of order will be subject to a 30% restocking fee.


Shipping

Domestic shipping is by USPS Priority Mail or Fedex depending on the size of the order. International shipping is USPS, Fedex, or UPS depending on your budget and how fast you would like to receive your order.

You will receive a Shopify order with shipping charges by email for payment.

LilahV is not responsible for any international customs fees or duties. Items will not be marked “gift.”

LilahV is not responsible for lost packages; please contact LilahV to include insurance on your shipment. Shipment will be made once full payment is received and cleared.

Lead Time

Though lead time is 2 weeks, I try and tend to ship quicker. I am happy to work with you to meet a specific deadline and if necessary will ship partial orders if you have items of higher priority (additional shipping fees apply).

Other

If for some reason your jewelry does not sell within three (3) months, LilahV will exchange the items with an additional order. The exchange value cannot exceed 50% of the order. Pre-approval is required.

**** Email us already so we can get your LilahV groove going!